Citrix Web Interface – Error Enumerating a User’s Resources

September 22, 2011, 1:59 pm

≫ Next: Citrix Web Interface – Citrix Servers are not licensed to support Workspace Control

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Environment

Windows 2008 Server SP2

Citrix XenApp 5 Rollup1

Citrix Web Interface 5.4

Issue

On the Citrix Web Interface server the following errors are present in the Event Viewer.

Event ID: 40001

“Site path: C:\inetpub\wwwroot\Citrix\PNAgent

An error occurred while enumerating a user’s resources. An unrecognized XML messages was received from a user device.”

Resolution

Check for any recent added published applications that contain the character ‘&’.

Removing this character will remove these errors from the Event Viewer.

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Citrix Web Interface – Citrix Servers are not licensed to support Workspace Control

September 22, 2011, 9:00 pm

≫ Next: Outlook 2010 Search – No Search Results returned

≪ Previous: Citrix Web Interface – Error Enumerating a User’s Resources

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Environment

• Windows 2008 Server SP2
• Citrix XenApp 5 Rollup1
• Citrix Web Interface 5.4

Issue

• On the Citrix Web Interface server the following errors are present in the Event Viewer.

Event ID: 31007

Site path: C:\inetpub\wwwroot\Citrix\PNAgent.

The Citrix servers are not licensed to support workspace control. This message was reported from the XML Service at address http://(XML Server)/scripts/wpnbr.dll

• On the Server mentioned above (XMLServer) the following errors are present in the Event Viewer

Event ID: 9014

The licenses required by this edition of Citrix XenApp are not present on the license server (License Server).

Resolution

Check the server mentioned in the Event Viewer, change the license (Set server edition) within the Access Management Console to something else, reboot then change it back to what it should be, reboot again. Issue should be resolved.

Outlook 2010 Search – No Search Results returned

December 11, 2011, 12:28 pm

≫ Next: Error: “The remote server failed to execute the application launch request”

≪ Previous: Citrix Web Interface – Citrix Servers are not licensed to support Workspace Control

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Environment

Windows Server 2008 with Terminal Services

XenApp5

Microsoft Office 2010 SP1

Symptoms

You open Outlook 2010 in a Remote Desktop Protocol (RDP) session on a computer that is running Windows Server 2008. When you try to search a string that is included in some email messages in Outlook 2010, no search results are returned.

Resolution

Apply ‘Outlook 2010 Hotfix‘ August 30, 2011

Error: “The remote server failed to execute the application launch request”

January 22, 2012, 5:26 pm

≫ Next: Error 1603 when installing XenApp Software

≪ Previous: Outlook 2010 Search – No Search Results returned

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Environment

• Windows 2008 Server R2
• Citrix XenApp 6.5
• Citrix Web Interface 5.4

Issue

• Workstations using the PNAgent\Receiver are getting the following error:

 ”The remote server failed to execute the application launch request. Please contact your administrator for further details”

                     ” Citrix Receiver could not contact the server. Please check your network connection”

• Workstations browsing to the Citrix Web Interface site are getting the following error:

 ”An authentication error occurred”

• On the Citrix Web Interface server the following errors are present in the Event Viewer.

                      Site path: C:\inetpub\wwwroot\Citrix\PNAgent.

                     All the Citrix XML Services configured for farm (farm name) failed to respond to this XML Service transaction. [Unique Log ID: 8d3053f4]

Resolution

On the Citrix Web Interface, modify the XML Port from 80 to 8080

Error 1603 when installing XenApp Software

February 1, 2012, 12:45 pm

≫ Next: Updated Citrix Visio Stencils

≪ Previous: Error: “The remote server failed to execute the application launch request”

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Issue:

When your trying to install XenApp, hotfixes, rollups etc. Windows displays an error message with Error Code: 1603

Cause:

There has previously been an msi installer that didnt install or uninstall correctly

Resolution:

Browse to: HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

Delete the key *.ipi

Restart the server, then try the installation again.

Updated Citrix Visio Stencils

February 22, 2012, 5:06 pm

≫ Next: Error: The HTML5 ICA Client could not be found at the path: ‘clients/HTML5Client/src/SessionWindow.html’

≪ Previous: Error 1603 when installing XenApp Software

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http://blogs.citrix.com/2010/10/12/citrix-networking-visio-stencil-set/

Error: The HTML5 ICA Client could not be found at the path: ‘clients/HTML5Client/src/SessionWindow.html’

October 16, 2012, 12:51 pm

≫ Next: XenApp hotfixes not showing in AppCenter

≪ Previous: Updated Citrix Visio Stencils

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Error: The HTML5 ICA Client could not be found at the path: ‘clients/HTML5Client/src/SessionWindow.html’

Resolution

1. Browse to C:\Program Files (x86)\Citrix\HTML5 Management
2. Extract HTML5Client.zip into: C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients\HTML5Client

XenApp hotfixes not showing in AppCenter

June 30, 2013, 8:10 pm

≫ Next: Citrix XenApp Server Role Manager slow to load

≪ Previous: Error: The HTML5 ICA Client could not be found at the path: ‘clients/HTML5Client/src/SessionWindow.html’

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Issue

On some XenApp servers it might not show the installed XenApp hotfixes in the AppCenter console if though they have been installed and are showing in Control Panel > Programs and Features

Resolution

1. Run dsmaint recratelhc on the affected servers
2. Close and open AppCenter you will see the hotfix applied.

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Citrix XenApp Server Role Manager slow to load

February 19, 2014, 3:00 pm

≫ Next: Citrix WEM –“Manage Printer” Application

≪ Previous: XenApp hotfixes not showing in AppCenter

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Issue

When launching the XenApp Server Role Manager or clicking on options within the console, it is slow to load.

Resolution

After the XenApp Server Role Manager has been installed, modify the “C:\Program Files (x86)\Citrix\XenApp\XenAppServerRoleManager\XenAppServerRoleManager.exe.config” file by adding:

<?xml version=”1.0″?>
<configuration>
<configSections>
<section name=”cxmiConfig” type=”Citrix.Cxmi.Core.CxmiConfigSection,Cxmi.Core”/>
</configSections>
            <runtime>
                      <generatePublisherEvidence enabled=”false”/>
            </runtime>
<cxmiConfig>
<extensions>
<add type=”Citrix.Cxmi.Config.ConfigExtension” location=”Cxmi.Config.dll”/>

Save and close the file, then relaunch XenApp Server Role Manager.

Citrix WEM –“Manage Printer” Application

August 29, 2017, 5:07 pm

≪ Previous: Citrix XenApp Server Role Manager slow to load

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We are currently using an on house written app that allows users to add/remove/set as printer their network printers.

Our users like this custom tool because its so simple to navigate around but going into our new XenApp 7.15 environment on Windows Server 2016 OS this tool doesn’t work.

In this new environment we are going to implement Citrix Workspace Environment Management (WEM) and I noticed it comes with the ‘Manage Printers’ function as part of the WEM agent deployed to the XenApp Member servers, this tool is very good but its semi hidden away and takes a couple of clicks to find it where our users were used to having a desktop printer icon to get to the custom app.

I decided to see if the WEM ‘Manage Printers’ function can be made into a desktop icon, the details to turn this into an application are:

• Command Line: C:\Program Files (x86)\Norskale\Norskale Agent Host\PrnsMgmtUtil.exe
• Working Directory: C:\Program Files (x86)\Norskale\Norskale Agent Host
• Icon File: C:\Windows\System32\shell32.dll
• Icon Index: 16
• Display Name: Printer Management
• Action Type: Create Application Shortcut

Dont forget to ‘assign’ the new application in Action Assignment.